750 East Pratt St., Baltimore, Maryland, November 2015. Photo by Diane F. Evartt.
To provide Marylanders with high quality, affordable private health plans at competitive prices, the Maryland Health Benefit Exchange administers the State-based health insurance marketplace, Maryland Health Connection, which helps individuals purchase qualified health plans in the individual insurance market. Maryland Health Connection opened enrollment for individuals on October 1, 2013.
Since April 1, 2014, small business owners have been able to enroll their employees in health insurance plans certified under the Small Business Options Program (SHOP). Employers with from one to fifty employees may purchase insurance plans directly from a carrier, a third-party administrator, or a broker, and, for those who are eligible, receive federal small business tax credits.
Open enrollment period for individual coverage in 2016 began on November 1, 2015, and ended February 5, 2016. To begin coverage on January 1, 2016, enrollment must have been completed by December 18, 2015. Enrollments completed by January 15, 2016 began coverage on February 1, 2016, and the remaining enrollees began coverage on March 1, 2016. Those who had a qualified health plan through the Exchange in 2015, automatically were renewed in the same plan, or a similar plan if their plan has changed.
During the open enrollment period, consumers were able to evaluate their health insurance options, including an estimate of financial assistance, on the Exchange website (www.marylandhealthconnection.gov).
CUSTOMER SUPPORT CENTER
The Customer Support Center may be reached on the toll-free hotline (1-855-642-8572), and certified navigators and insurance brokers are available to assist consumers. Since November 8, 2014, the general public has been able to access self-service enrollments through Maryland Health Connection.
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